Refund Policy for GSong.ai

At GSong.ai, we strive to provide our users with the best experience possible. We understand that circumstances may change, and you might need to request a refund. Please read our refund policy carefully before making a purchase.

Refund Eligibility

To be eligible for a refund, your request must meet the following criteria:

• Time Limit: Refund requests must be made within 24 hours of your purchase. After this period, we cannot process any refund requests.
• Generated Song Count: The account must have generated fewer than 5 complete songs.

How to Request a Refund

If you meet the eligibility criteria and wish to request a refund, please follow these steps:

1. Contact Us: Reach out to our support team at [email protected]
2. Please provide your account email address and the reason for the refund.
3. Submit Within 24 Hours: Ensure your request is submitted within 24 hours of your purchase.

Processing Refunds

Once we receive your refund request, we will review it and notify you of the outcome soon. If approved, your refund will be processed to your original payment method.

Please note that processing times may vary depending on your payment provider, but typically take 3-5 business days to appear in your account.

Changes to This Policy

We reserve the right to update our refund policy at any time. Any changes will be reflected on this page, and we encourage you to review it periodically. The "Last Modified" date at the top of this page indicates when the policy was last updated.